iSixSigma's Best of the Best Webinar Series
Date: June 21, 2011
Time: 11:00 am - 12:00 pm Eastern
Cost: $49.00
Applying SPC Concepts to Better Understand Systems Delivery Performance
Nordstrom utilizes a combination of SPC concepts to indentify how projects are performing. In addition, a rich set of data is captured, which is all compiled to tell a holistic “story.” These stories are utilized to prioritize improvement efforts, identify focus areas/quick hits, improve estimates, and more.
Take-aways:
» Don’t get caught up in perfect data – use what you know and what you have to point you in the right direction
» When getting analysis paralysis, bring yourself back to the core of what Six Sigma/Lean are about and remember to use common sense
» While the presentation is about systems delivery, anyone who has an interest in applying these concepts non-traditionally will relate
Testimonials from this 2011 Retail Forum for Process Excellence presentation:
"Very good job at simplifying a complex subject!"
"Great info - had examples!"
"Another great presentation!"
"Good topic, discussion and application."